Returns & Exchanges
At Boxers & Briefs, we want you to feel confident in your purchase, offering a 30-day window for returns on all unworn items in their original packaging. For hygiene reasons, please ensure all intimate apparel remains in its sealed container to be eligible for a full refund.
Initiate Your Request
Log into your account portal or visit our returns center with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unworn, unwashed items back into their original packaging, ensuring all tags are attached and the hygiene seals are intact.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel, covering any previous shipping marks.
Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; once we inspect the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing